Frequently Asked Questions

What areas do you serve?

We proudly serve the entire Austin, TX metro area. If you're not sure whether you're in our service area, give us a call and we'll let you know!

Are you licensed and insured?

Yes! We hold Texas plumbing license #36839 from the Texas State Board of Plumbing Examiners. We are fully licensed and insured for your protection.

Do you offer emergency plumbing services?

We understand plumbing emergencies don't wait for business hours. Call us at (512) 766-1519 and we'll do our best to get someone out to you as soon as possible.

What is your maintenance plan?

Our $299 annual maintenance package includes a comprehensive plumbing inspection, water heater flush, drain cleaning, fixture check, water pressure testing, and priority scheduling for any future service calls.

What does your 100% guarantee mean?

It means exactly what it sounds like — if you're not satisfied with our work, we'll come back and make it right. No questions asked. We stand behind every job we do.

Are your plumbers experienced?

All of our plumbers are handpicked by our owner Deborah and work under the supervision of a master plumber. They're mom-approved, which means they meet our high standards for professionalism and quality.

Do you handle both residential and commercial jobs?

Absolutely! We provide full-service plumbing for both homes and businesses across the Austin metro area. From a leaky kitchen faucet to commercial grease trap cleaning, we've got you covered.

How do I schedule a service?

Just give us a call or text at (512) 766-1519, or email us at hello@austinplumbery.com. We're real people, and we're happy to chat about what you need.

Is Austin Plumbery woman-owned?

Yes! Austin Plumbery is a woman-owned and operated business. Our owner Deborah holds a Women-Owned Business Enterprise Certification from the City of Austin.